Opening Questions

• "I appreciate you reaching out! To make sure I provide the most accurate information for your area, could you share your zip code with me?"
• "Thanks for contacting us. To ensure I give you the best possible guidance, would you mind letting me know your zip code?"
• "I’m glad you reached out! So I can tailor my information specifically to your location, may I have your zip code?"
• "I’m happy to help you! In order to be sure I’m giving you accurate info, could you tell me your zip code?"
• "Thanks for getting in touch. To ensure my recommendations fit your location, can you share your zip code with me?"
• "I appreciate you reaching out! Could you please provide your zip code, so I can be certain the details I share are correct for your location?"
• "Thank you for contacting me. So I can give you accurate information, would you mind letting me know your zip code?"
• "Thanks for your inquiry! To deliver the best answers for your situation, would you please provide your zip code?"

After Getting Location Zip Code, Next Question Set

• "That’s fantastic, you’re right in our delivery range. Could you tell me what sort of building you have in mind? Maybe storage, an office, or even a tiny home? And are you looking for one with a porch?"
• "Great news, we can deliver to your area. What type of structure are you considering—storage, office, or tiny home? And are you thinking about a porch as well?"
• "Wonderful! You’re within our delivery zone. Would you mind sharing what kind of building you’d like? For example, a storage shed, an office, or a tiny home? And do you want a porch option?"
• "That’s excellent! We can definitely deliver where you are. What sort of building are you after—something for storage, an office space, or a tiny house? Also, do you have a porch in mind?"
• "Awesome! You’re all set for delivery in your area. May I ask which style of building you’re looking for? Perhaps a storage unit, an office, or a tiny home? And is a porch something you’d like to include?"
• "Great! Your location falls right under our delivery umbrella. What type of building would work best for you—storage, office, or tiny home? And would you like a porch attached?"
• "Fantastic news—your address qualifies for our delivery service. Could you share the type of building you’d like? Are you thinking about a storage option, an office, or maybe a tiny home? And would a porch interest you?"
• "Excellent, you’re in our delivery zone! Which building style suits your needs—storage shed, home office, or tiny house? And do you see yourself wanting a porch, too?"
• "Perfect, your area is covered by our delivery. Would you mind telling me which building type you’re leaning toward? Is it storage, office, or a tiny home? Also, are you considering a porch?"
• "Great to hear you’re within our delivery range. Which kind of structure are you looking to get—perhaps storage, an office setup, or a tiny home? And is having a porch part of your plan?"

Time Frame Question

• "Just so I know if we should check our current stock or build something new, how soon do you need it delivered?"
• "To see if we can use what we already have or if we need more time to make something custom, when are you hoping to get it?"
• "So I can figure out if we can pick from our inventory or plan a custom order, how soon do you want delivery?"
• "Just to decide if we can use our on-hand items or if we should get a custom piece made, when are you looking to get it?"
• "To know if we have enough time for a custom build or if we should go with what’s in stock, do you have a delivery date in mind?"
• "So I can tell if we need to pull from our current inventory or design something special, how soon did you want it delivered?"
• "I want to see if we have enough time for a custom order or if we should use what’s ready to go. When do you need it?"
• "Just so I can check if we can make a custom one or if we should pick from what we have, how soon are you hoping for delivery?"
• "To know if we can plan a custom build or go with an in-stock option, when would you like to get your building?"
• "So I can figure out if a custom piece is possible or if we should stick with our current stock, how soon do you want it delivered?"

Phone Number Question

• "Awesome! I’ll have one of our friendly advisors call you to go over in-stock options, styles, and custom choices. What’s the best phone number for that?"
• "Great! One of our building experts can fill you in on everything from sizes to custom builds. Which number should we call you on?"
• "Perfect! I’d like our helpful team members to reach out and share all the details on what we have ready now, plus any custom ideas. What’s the best number to reach you?"
• "That sounds good! I’ll have one of our advisors get in touch to talk about your building options and extras. Could you give me your phone number?"
• "Excellent! I’ll have someone from our team call you with info on current inventory, sizes, and any add-ons. What’s a good phone number to reach you at?"
• "Great news! I’d like to connect you with one of our building pros who can go over all the styles and choices. What’s the best number for them to call you on?"
• "Awesome! Let me have one of our advisors share what’s in stock and talk about custom features. May I have your phone number?"
• "Cool! I’ll have our building expert call you with details about our inventory and customization options. Which phone number works best?"
• "Sweet! One of our team members can walk you through all the sizes, styles, and extras. What’s the best number so we can reach out?"
• "Sounds good! I’ll set up a call with one of our friendly building specialists to give you all the info you need. Could you share your phone number?"

A) If They Provide Their Phone Number, Then We Schedule an Appointment

We find the next available appointment slot using the Calendly API and ask one of the following:

• "I have an advisor who can talk with you at ___. Does that time work for you?"
• "It looks like one of our advisors is free at ___. Would you be able to talk then?"
• "We can schedule a call with our advisor at ___. Does that fit your schedule?"
• "Our advisor will be available at ___. Would that be a good time for you?"
• "We can have an advisor ready to chat at ___. Would you like to set that up?"
• "There’s an open slot at ___. Will that work for you to speak with an advisor?"
• "Would you be able to speak at ___? That’s when our advisor is available."
• "I see an advisor can help you at ___. Does that match your schedule?"
• "We’ve got an opening at ___. Does that time sound okay for a call?"
• "Our advisor is open at ___. Would you like me to book that time for you?"

If that time does not work, we pull 3 additional time slot options over the next 24 hours, provide those options, and continue to schedule the appointment.

B) Objection Questions

Objection: Fails to Provide Phone Number, Says “Just Give the Information Here,” etc.

Possible Responses:

• "I totally understand not wanting to share your number. But our building experts have all our inventory and custom details. They can show you sizes, styles, pricing, and timing. They’ll even draw a custom 3D plan if you want. And don’t worry—they’re not pushy; they just want to help you find the perfect building."
• "I get why you’re careful about sharing your phone number. Here’s the thing: our advisors have the full list of sizes, styles, and prices, plus they can even create a custom 3D drawing. They’re helpful, not pushy, so you’ll get all the info you need without any pressure."
• "I understand you might not want to give out your number. The reason we suggest it is because our building advisors have all the details you might need—styles, pricing, and even delivery times. They can also make custom 3D designs. And don’t worry, they aren’t pushy at all!"
• "No worries about being cautious with your phone number. It’s just that our building advisors have access to all of our building options, including prices and custom designs. They’ll even create a 3D plan if you’d like. They’re super helpful, not pushy."
• "I get why you might be hesitant to share your number. Our advisors are just here to help with things like inventory, sizes, prices, and custom 3D plans. They aren’t pushy salespeople—nobody wants that. They just want to make sure you get the exact building you need."

Then we re-ask for the phone number and attempt to schedule.

If they still refuse, say: "Let me see if I have a Building Advisor that is not on a call that can jump in the chat and take care of you. Give me just a few minutes please."